(Download) "Who Killed Customer Care?" by Ken Welsh " eBook PDF Kindle ePub Free

eBook details

Title: Who Killed Customer Care?
Author : Ken Welsh
Release Date : January 29, 2013
Genre: Language Arts & Disciplines,Books,Professional & Technical,Education,
Pages : * pages
Size : 1338 KB

Description

Entrepreneur and Customer Service Guru Redman Folgate is mysteriously found dead in his mountain retreat. Has been journalist Rock Hardstuff is coincidentally on the scene and decides to solve the murder to redeem his career. Rock must weave his way through a myriad of bizarre characters before he can solve the Who Dunnit with a How Dunnit and so much more.
Who Killed Customer Care? uses a comedy murder mystery allegory to explain the secrets of Customer and Client Communication.